Merseyside Car Hospital

Minor Injuries Department

scuffs, scrapes and chipping damage can happen easily when driving or parking,

Driver Safety Systems

Advanced driver-assistance systems (ADAS) are systems developed to automate, adapt and enhance

Alloy Wheel Refurbishment

Kerbing, chipping damage and scratches can happen easily when driving or parking,

Vehicle Damage Repairs

Every member of our team our trained and qualified to the highest

At Merseyside Car Hospital

The Finest Treatment, In the Shortest Time

Customer/”Patient” care is at the forefront of the philosophy of Merseyside Car Hospital. We believe the successful accident repair centre in the 21st century must be 100% customer focused and have customer care as its priority.

We feel that with the highest calibre of staff we employ throughout the company, and investment in any new equipment and staff training, we always aim to set ourselves aside from mainstream repairers. Having the Hospital theme throughout the company distinguishes ourselves from our competitors.

Ashley Bernstein

Managing Director/Senior Consultant

Patient / Customer Care

From the time of our inception, Merseyside Car Hospital has been fully committed to our “Patients Charter”- “THE FINEST TREATMENT IN THE SHORTEST TIME”.

is at the forefront in the philosophy of Merseyside Car Hospital. However, if there is a time when we have made a mistake, it is the treatment of this mistake which is most important. We listen to any complaint carefully, and offer the customer an immediate inspection. We don’t argue, any genuine complaint is rectified, other wise we contact the Insurance straight away.

We believe the successful Accident Repair Centre in the 21^st Century must be 100% focused and have Patient/Customer as a priority. You may be the best Repair Centre, but if you don’t treat your customers with respect you will fail.

Starring as the COP CAR WORKSHOP 2019 has been one of the highlights in Merseyside Car Hospitals history Click Here.

Volkswagen Group Approved Paint & Body Centre

All of our repairs are carried out to exacting standards in line with Volkswagen Group factory repair methods, using Volkswagen trained technicians and only Volkswagen Group genuine parts are used.

The repairs to your vehicle are backed by the Volkswagen Repair Authenticity Guarantee to give you peace of mind that your car was repaired to the Volkswagen standards. Your Repair Authenticity Guarantee will be sent to you by email soon after the repairs are completed.

See our Volkswagen Group Approved Repair page showing how we at Merseyside Car Hospital provide you with the “Finest Treatment in the Shortest Time” to Volkswagen Group’s exacting standards

Manufacturer Approvals

We were absolutely delighted from start to hand back of our vehicle. Our vehicle had a repair carried out to it’s offside front door, front wing and wing mirror and when we looked at the results you could not tell in any way that the vehicle had ever had any repair work carried out. It was as if it had exerted from the Showroom on the day we first took delivery. We cannot praise the quality of the work MCH have completed highly enough. Five Star excellence, all the way through the experience which started from the moment that our vehicle was taken in fir its repair to the moment it was handed back to us. All the staff were very professional, courteous, attentive and very efficient. From trauma to bliss thank you MCH we would have no hesitation in recommending you to anyone who needs any form of car body work carrying through. Great job!

The reception by both Jakia and Barry were excellent. They both answered any questions I had well. Chris who assessed the damage to my vehicle was really good and overall I can't fault anyone. The mechanics did a great job and I was exceedingly pleased. Thank you.

Amazing customer service.

Customers like to think that they matter, at MCH they definitely matter. From start to finish I was kept up to date with the repair, the car was ready on schedule and the quality of work was first class. A special mention for the lady on reception, I did not get her name but a big thank you to her, she was so helpful and polite as well as being very efficient. I am one very satisfied customer. I hope I never need my car repaired again but if I did I would not go anywhere other than MCH

Very impressed with the repair on my vehicle. Very professional, accommodating and friendly! Clear communication throughout.

Formed in 1998, Merseyside Car Hospital has succeeded in developing a business that has appealed and become noticeable to Insurers, Management Companies and customers alike, and has become synonymous in achieving and surpassing what is originally set out to do.